Full Day Workshop 9:00 am - 5:00 pm, Monday
WS 103 - Information Architecture 101: How to Structure and Organize an Awesome Intranet with Amazing User Experiences
Susan Hanley - Susan Hanley, LLC
If your users can’t find what they need on your intranet, your information architecture (IA) probably needs some work! In this workshop, you will learn tips and best practices to improve “findability” and information organization and the basic concepts of information architecture. We will cover four critical aspects of a great IA: navigation/site architecture, best practices for organizing information on pages (page layout and content architecture), how to use content types and metadata to improve both browsing and searching, and how to think about search experiences as part of your IA. We’ll also talk about how to best leverage Hub Sites in Office 365 to create “families” of related content. You’ll take away lessons about the best place to focus your IA energy – so that you can build an intranet that is an essential part of your digital workplace today and as your business evolves over time.